ORDERS & PAYMENTS

How to Shop @ Spring Kids

• Select your items (size and quantity) and click “Add to Cart”
• Click “Continue shopping” or click “Checkout” when you’ve finished shopping
• All orders are consolidated in your shopping cart, which you may view anytime by clicking “Shopping Cart’ at the top right hand corner of every page
• Once you’ve clicked ‘Checkout’, you’d need to fill in your particulars and delivery details (if delivery address is different to yours) [If you are not yet registered, we do encourage you to click “Sign In” at the top of the page and register yourself as our customer for a better shopping experience in the future]
• If you have a special instruction that you would like us to take note, please include that in the "Special Request Box"
• Enter a valid ‘Promo Code’ if applicable, and click ‘Submit Order’
• On the confirmation page, you’d need to:
  • double check on your ordered items and address
  • select your preferred shipping arrangement
  • choose to have a personalised gift photocard (free for orders of $50 and above)
  • choose to have your ordered items nicely gift-wrapped (free for orders of $80 and above)
  
  
• Click ‘Confirm & Submit Order’ and we’ll process the order for you
• If you’ve chosen to have a personalised gift photocard, you can start creating it upon clicking ‘Photocard’

Order Process & Payments

• All prices are listed as nett and in Singapore dollars
• For Singapore customers : payments can be made via Bank Transfers (For International customers : Paypal feature will be available soon)
• Upon receiving your order, we will confirm stock availability and revert back to you with a Confirmation Email within TWO working days.
• Bank details will be provided in the Confirmation Email
• Once payment has been transferred, please let us know by email and provide us with your order number and bank transaction reference number
• Once your payment has been confirmed and verified, we will ship your order within 3 working days (deliveries are arranged every Tuesday and Friday of the week) Note: Your ordered items are reserved for 48 hours. If payment is not received within that period, we will release the items to the next customer in line.

Stock Status

Colours & Prints

Since computer monitors vary, actual colours of the items offered may be a little different from what you might expect from seeing them on the monitors. if you happen to be really unhappy with the colours, you can arrange for a credit (amount to be used for your future purchases) after you have received your orders.